When will my order be processed?
All orders are handled and shipped out from our warehouse in United States. Please allow extra time for your order to be processed during holidays and sale seasons.
We process orders between Monday and Friday. Orders will be processed within 2-4 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
If you need to change your order, please contact us Immediately. Once your order has been processed, we will be unable to make any changes. It is best to contact us via Facebook ( Roses Eternity). We cannot cancel orders once they are placed, and we also do not refund orders that are on their way to you.
How long will it take to receive my order?
Once you place your order, please allow 2-4 business days to process your orders. After that, it will take 3-7 business days for delivery to United States and 8-35 business days for International delivery (depending on location). During Holiday Season and Sales like Black Friday shipping can take longer, so please allow extra time and understand that we are trying our very best to ship as fast as possible.
DUE TO THE RECENT COVID 19 PROBLEMS SHIPPING IS SLOWER THAN USUAL. WE ARE WORKING HARD TO GET PACKAGES OUT AS SOON AS POSSIBLE HOWEVER THE SHIPPING COMPANIES ARE ALL SLOWER AT THE MOMENT SO PLEASE BARE WITH US. YOUR PACKAGES WILL ARRIVE HOWEVER IT CAN TAKE UP TO 2-3 MONTHS NOW.